We are now looking for a team member to work with us during the winter season 24-25 as a receptionist/waitress/waiter in our Utsjoki Arctic Resort. The resort is located in Utsjoki, near the border of Norway and Finland. Contract is seasonal, starting in November until the end of February 2025. We provide full hours (112,5h/3week period.)

What is the role?

A Hotel Receptionist is the first friendly face our guest meet, and he/she will make the guests feel welcome, manage room bookings, and assist with guest request during their stay. The role will be versatile, you will be also assisting in our restaurant, therefore we hope you have also some experience working as a waitress/waiter in a restaurant.

The role will involve:

Checking Guests in and out
Assisting and guiding Guests
Booking activities, arranging transport
Answering emails and phone calls
Supporting colleagues with other tasks around the resort as required (e.g. in restaurant)

Desired qualifications, skills, and experience:

Fluent in written and spoken English. Other languages are considered an advantage.
Preferably a Bachelor's degree in Hospitality / Tourism
Previous international work experience
Previous experience cooperating with people around the world is a plus
Good knowledge in PMS or similar, we are using Mews
A proactive attitude and excellent customer service skills
Ability to work independently with professional attitude, the team is quite small.
A driving license is a plus
Utsjoki is a very quiet and a small village, so we hope you feel comfortable working in a remote location like Utsjoki.

In Utsjoki you can enjoy the beautiful scenery and in your free time, nature offers various opportunities, this is a wonderful place for a person who likes nature and peace. It is possible to rent an apartment from the hotel area with affordable price.

Salary will be negotiated for this positions according to the contract and experience and in other terms and conditions we follow the collective agreement of the tourism and restaurant industry.

Please leave your application if you think you might be a suitable candidate for this role and lets talk more!

Kakslauttanen

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Receptionist/Restaurant worker - Utsjoki Arctic Resort